What does selling on E-commerce platform have that mạke home owners register their stalls and people who post product for sale? Why e-commerce floors are gradually becoming the shopping habits of consumers today. Because buying on this will be freeship or buying on here will be able to buy at the best price. To do business effectively, businesses must cover all channels that can reach potential customers and e-commerce platform is one of the channels you cannot ignore. Join 94Now for tips to help businesses do business effectively on e-commerce platforms. 

1. The importance of selling on the e-commerce platform

The e-commerce market in Vietnam is developing strongly, in order to stand firm in the market, exchanges continuously invest in buying and selling policies, supporting sellers and buyers. Therefore, e-commerce platforms have become a popular business channel today for many businesses and freelancers. 

• Doing business on e-commerce platforms helps businesses reach a large number of customers. E-commerce platforms always have incentive programs that attract a large number of potential customers. Since then, shopping on e-commerce platforms has gradually become a habit of consumers, and the visits to these websites are huge. Therefore, businesses can reach a large number of consumers for free on e-commerce websites. 
• Support shipping costs, increase revenue for businesses: The shipping fee subsidy policy of e-commerce platforms is one of the things that attract buyers today. This helps businesses increase their revenue on e-commerce platforms. 
• Registering a booth quickly and easily on e-commerce platforms: The procedure to register for sales on e-commerce platforms is extremely quick and easy because the floors create maximum conditions for you to open a store. . The registration steps only include registration and confirmation of the shop owner's information.

2. How to sell on e-commerce effectively?

Currently, there are many effective ways to sell on e-commerce products, one of which you need to note the following factors: 

• Comply with terms and privacy policy when selling on e-commerce platform

Each e-commerce platform will have different terms and privacy policies that sellers and buyers need to adhere to. To do business smoothly on these e-commerce platforms, you are required to comply with and implement the terms of each e-commerce platform. As a business owner doing business on e-commerce platforms, you also need to learn the details to be able to handle problems arising in the business process. 

• Process and pack orders as quickly as possible

Customers always expect to receive a quick response from the business. Therefore, when there is a message of concern about the product or the order of the business, you need to respond to the customer and process the order quickly for the customer. With too many messages, often businesses will miss order notifications on e-commerce platforms.

Therefore, when integrating e-commerce platforms right on the website, you can receive notifications of each channel right on the website and immediately respond to customers. At the same time, businesses should use more automated customer feedback tools to quickly interact with customers, chatbot is one of the suggestions that you cannot ignore. This is also considered as one of the e-commerce solution integrated on the website that brings very good results for business activities.

To make the process of delivering products to customers quick, you need to handle order confirmations, packages, and shipping. These things should be handled before 24 hours from the time the business receives the customer's order. At the same time, the quick processing of orders will help you minimize the risk of customers canceling orders.

One more thing businesses need to keep in mind when packing products for customers is that you should pack the goods in a carton box, shockproof with bubble foam bags to avoid breakage and deformation. If the package is not carefully packed, the risk of damage to the goods causing the customer to return the product is very high. 

• Integrate e-commerce platforms right on the website for effective management

Businesses often sell on many e-commerce platforms and many different channels. Therefore, the management of product information and inventory becomes a business problem. With an inventory management system right on the website, businesses can easily look up products, manage the quantity of goods on each e-commerce platform to advise or give feedback to customers.

In order to effectively manage the store on e-commerce platforms, shop owners cannot ignore information about successfully delivered orders, returned orders and the amount collected by the e-commerce platform. Managing this information on many individual exchanges will be very easy to cause confusion and loss. Therefore, you need a management and reporting system for your business website. At the same time, the system will also report the specific revenue of each floor for you, you can easily inventory. 

It can be said that integrating the e-commerce store into the management website is the right decision. We will no longer have headaches and waste time managing the business on e-commerce platforms. So what do you think about this article, please comment below to let Prime know.

Credit: 94now.com