DIGITAL ACCOUNT EXECUTIVE JOB DESCRIPTION:
1. Client Service
- Proactively identify and address client needs by staying updated on industry trends, market insights, and competitors' activities.
- Develop and maintain a deep understanding of each client's business, industry, and objectives to offer strategic guidance.
- Act as the primary point of contact for clients, promptly addressing inquiries, concerns, and requests.
- Collaborate with clients to define project goals, objectives, and key performance indicators (KPIs).
- Present campaign strategies, reports, and performance metrics to clients in a clear and compelling manner.
- Seek opportunities for upselling or cross-selling additional agency services to clients based on their evolving needs.
2. Project Management
- Write client brief and debrief effectively to internal team members
- Develop proposal and present to clients
- Develop project planning and timeline
- Schedule task, monitor project progress and coordinate resources, timelines, and deliverables and detect delays/problems in the project and tackle them to ensure efficient project execution.
- Collaorate with cross-functional teams, including creative, production, and technical teams, to ensure project success.
- Conduct regular project status meetings with external and internal teams to keep everyone aligned and informed.
- Monitor project budgets and expenses, providing timely updates to clients and addressing any budget-related concerns.
- Responsible for building & maintaining relationships with third-party suppliers to make sure input products meet desired quality & are delivered within deadlines
- Conduct post-project evaluations to gather feedback from clients and internal teams, identifying areas for improvement and best practices.
3. Paperwork (5%)
- Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
- Assist in the preparation of proposals, contracts, and other necessary documentation for client engagements.
- Ensure all project-related paperwork, including contracts and invoices, is filed and managed appropriately.
DIGITAL ACCOUNT EXECUTIVE JOB REQUIREMENTS:
- University/College graduate, Bachelor degree in Marketing or related field is preffered
- Proficient in Vietnamese and English, both written and spoken.
- A minimum of 1-2 year of professional experience as an Account Executive in a agency
- In-depth knowledge of the digital marketing landscape, including trends, best practices, and emerging technologies.
- Multi-tasking, detail-oriented, proactive, responsible, enthusiastic, and result-oriented
- Able to work independently, self-learning and work under pressure
- Exceptional verbal and written communication skills, with the ability to convey complex ideas
- and strategies in a clear and concise manner.
- Strategic thinking, analytical and listening skills
- Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
- Excellent documentation skills (MS Word, Excel, PowerPoint)
BENEFITS:
- Working in young, dynamic and friendly environment; highly supported by teammates and Supervisor.
- Growing business and long-term career path development
- Training courses (company training programs and self – studying programs)
- Company’s monthly activities, company trip
- Challenge your limits in a fast-growing company
- Allowances: Transportation according to company’s policy
- 12 annual paid leave days
- Social, Health and others Insurance base on Labor Law
- Annual Performance review
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Visit our website primecommerce.asia for more information.
Please send your Digital Account Executive CV/Portfolio to [email protected]
Subject: [PRIME – DIGITAL ACCOUNT EXECUTIVE] YOUR FULL NAME
Or you can apply via this link - Apply here!
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Tags: digital marketing account executive, account executive responsibilities, account executive job scope
