YOUR ROLE
A. Main Objective:
Account Manager in our Agency BU. Lead integrated Digital Marketing strategies, manage high-level client expectations, and optimize customer lifetime value through breakthrough creative solutions.

B. Key Responsibilities:
1. Strategic Account Leadership
    – Directly provide comprehensive 360-degree Digital Marketing solutions: from Social, Content, Creative to Performance Marketing based on clients’ real business challenges.
    – Build and maintain strategic partnerships with high-level management (Brand Managers/Marketing Directors).
    – Proactively research the market and competitors to propose new initiatives and expand collaboration (Upsell/Cross-sell).
    – Manage client expectations, proactively resolve complaints and conflicts, and keep track of all processes that pertain to the client’s desires
2. Quality & Performance Oversight:
    – Approve the strategic direction of proposals and media plans before submission.
    – Oversee KPI and ROI systems through reports from AMs, ensuring campaigns remain on track and achieve committed goals.
    – Act as the primary point of contact for resolving complex issues, risk management, or communication crises.
    – Monitor campaign health in real time; identify risks early and adjust execution accordingly.
    – Lead all project meetings and post-mortem reviews with internal teams to continuously optimize processes and address performance gaps throughout the project lifecycle.
3. Business Growth & Finance:
    – Take direct responsibility for revenue targets and profitability (P&L) of the assigned account portfolio.
    – Strictly manage contract processes, acceptance tests, and ensure timely debt recovery.
   

WHAT ARE WE LOOKING FOR
– University graduate majoring in Advertising/ Marketing/ Digital/ Communication or related field is preferred.
– Minimum of 05 years in a Digital Marketing Agency environment, with at least 02 years at a Senior level.
– Deep understanding of the Digital ecosystem (Social Media, Search, Display, KOLs/Influencers, Creative Content). Strong strategic thinking and data interpretation skills.
– Sense of ownership and pride in your performance and its impact on the company’s success.
– Excellent “sales-closing” presentation, high-level negotiation, and conflict management skills.
– High level of analytical and organizational skills, and excellent attention to details.
– Excellent communicating, presentation, and interpersonal skills to work with different departments.
– Energy, enthusiasm and the ability to work under pressure to meet deadlines and demanding targets.
– Proficiency in English (spoken and written) for direct collaboration with regional offices and international clients.

WHAT WE OFFER TO YOU
– Competitive salary and performance-based bonuses.
– Full social, health, and unemployment insurance as per Labor Law.
– A young, dynamic, and friendly work environment.
– Free skill training courses, exciting company trips, and a grand Year-end Party.
– 12 annual leave days + 13th-month bonus based on company performance and your contributions.
– Annual salary review and performance evaluation.

TIME & LOCATION
– Working hours: 09:00 – 18:00, Monday to Friday.
– Workplace: 207/7 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho Chi Minh City.

APPLICATION
– Please send your updated CV to hr@primecommerce.asia with the subject line: “[Position] –  Your Full Name”.

Join Prime Commerce to deliver exceptional customer experiences!