Listen & protect your brand with Social Listening
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Track brand mentions and conversations in real time across every digital channel
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AI sentiment analysis with early crisis detection to protect your reputation
Why choose Prime Social Listening?
Continuous monitoring
Track every online conversation 24/7 — never miss a moment.
High-accuracy AI
Up to 95% sentiment accuracy with AI trained for Vietnamese.
Instant alerts
Get crisis alerts in under 30 seconds to respond and protect your reputation in time.
Real-time tracking
of every brand mention
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Monitor keywords, hashtags and mentions across the web
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Continuously scan social media, news, forums and marketplaces
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Never miss a conversation the moment it appears
In-depth AI sentiment analysis
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Automatically score positive / neutral / negative sentiment
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Understand the reason behind every mention and trending topic
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An intuitive view to track sentiment trends over time
Crisis alerts before they spread
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Instant alerts when negative sentiment spikes
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Notifications via email & app with a response time under 30 seconds
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Act proactively to protect your brand reputation in any situation
Market research
& competitor intelligence
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Uncover market and competitor insights with AI
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Aggregate intelligence from 1,000+ data sources
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Shape your brand strategy precisely and quickly
Our customers
Partnering with Prime Commerce to master technology and lead in e-commerce.
"I've worked with Prime from the start. Their willingness to adapt to market needs makes me confident the product keeps getting better."
Trần Lâm
Online seller
"I've worked with Prime from the start. Their willingness to adapt to market needs makes me confident the product keeps getting better."
Thuý Vy
Shop owner
"I've worked with Prime from the start. Their willingness to adapt to market needs makes me confident the product keeps getting better."
Tấn Phương
Clothing store owner
Grow your business starting today
Experience the full system free for 14 days
User guide
Detailed docs for every feature.
FAQ
Quick answers to your questions.
Talk to sales
Direct support along the way.
Try every product
completely free
Manage and operate with ease across the Prime Commerce ecosystem.
